Getting started
Do I need to buy Starlink from you?
No. This is for people who already have Starlink. We read your usage and turn it into pool, cap and forecast reporting — we don’t resell the service. If you don’t have Starlink yet and want it, use the contact page and we’ll help you get connected.
What do I need to connect my account?
Starlink service-provider API credentials for the account you want to report on. You create those in your own Starlink account and paste them in once; we use them to pull daily usage. You can disconnect at any time.
Can I report on more than one Starlink account?
Yes. Usage is polled per account and rolled up, so operators and resellers running several accounts see them in one view while keeping per-account and per-customer breakdowns.
How long until I see data?
Usage is polled daily, so the first full picture appears after the next poll. Your account is pre-loaded with sample data immediately so the dashboard is never empty while you wait.
Privacy and access
Can you see what I do over my connection?
No. We read usage totals — how many gigabytes moved, on which service line, on which day. We have no visibility into the traffic itself: not the sites, not the contents, not the destinations.
Can you change anything in my Starlink account?
No. The reporting surface is read-only. It cannot suspend a terminal, change a plan, opt you into anything, or place an order.
Do you track where my terminals are?
Terminal GPS is not shown on any customer-facing screen. Coordinates on the sample dashboard are synthetic. Any future map would be an explicit opt-in, not a default.
Will you ever train an ML model on my data?
No. We may compute aggregate platform statistics for capacity planning, but never per-customer content. We commit to this in the Privacy Policy.
About the product
What does the forecast actually do?
It fits a straight line through your recent daily usage and projects where the pool lands at the end of the cycle. It is a trend, not a promise — a long weekend or a new site will move it. Treat it as an early warning, not a guarantee.
What’s the difference between threshold, soft and hard caps?
They’re the quota types your pools carry. A threshold notifies, a soft cap warns, and a hard cap blocks. We report the status of each — OK, warning at 90%, or breached — so you can see which one you’re approaching.
Do you enforce the caps?
No. Enforcement stays where it already lives, in the billing platform that owns your pools. We report status and forecast so you can act before enforcement does.
What about the AI gateway I saw mentioned?
It’s a real part of the platform — routing your OpenAI, Anthropic or Bedrock calls through one endpoint with per-call metering and spend caps. It isn’t self-serve yet, so getting set up starts with a conversation rather than a signup form.
About the company
Who is behind this?
Selcomm, an Australian telecommunications billing company. The pool and quota logic here is the same engine that bills real carrier services — this is a reporting front door onto a platform that already existed, not a new product guessing at how usage works.
What’s the catch on the free tier?
None for what’s offered. Stay within the limits and it stays free. Some operators will outgrow it and want alerts, allocation or longer history; most won’t. That’s fine.