- We collect the account details you give us and the usage totals we read from the Starlink accounts you connect.
- Our access is read-only and we never see the contents of your connection.
- We do not sell or share your data, and we do not train machine-learning models on it.
- You can access, correct, or delete your data at any time.
Who we are
Starlink Billing (starlinkbilling.online) is a Selcomm product. It reads usage from Starlink accounts you already hold and shows it as pool, cap and forecast reporting. We are not affiliated with SpaceX or Starlink, and we do not resell the Starlink service.
Information we collect
Account information
When you create an account we collect your email address, a password, and your first and last name. A username and mobile number are optional. Your password is sent over an encrypted (TLS) connection and stored only as a one-way hash by our authentication service — we never store it in plain text, and the browser never sees other users' credentials.
Starlink credentials you connect
To read your usage we store the Starlink service-provider API credentials you supply. They are used solely to poll usage for the accounts you connected, are never displayed back to you after saving, and are removed when you disconnect the account or delete your account.
Usage data we read
Once a day we call the Starlink API and read the usage totals needed to render your dashboard — account, service line and terminal identifiers, data volume per service line per day, and your pool and quota state. This is metering data about how much capacity was consumed. It is not the contents of your connection: we have no visibility into the sites you reach, the data you send, or who you communicate with.
Technical & usage information
- Bot protection. The sign-up form uses Cloudflare Turnstile, which issues a one-time verification token to confirm you're human. The token is verified server-side and is not used to track you.
- Product analytics. We use first-party, metadata-only analytics that is off by default and, when enabled, records only page paths and event names — never form contents or your usage data — and honours your browser's "Do Not Track" setting.
- Server logs. Our hosting provider records standard request logs (such as IP address and timestamp) for security and reliability.
We do not load third-party advertising or tracking scripts, and our fonts are self-hosted, so loading a page does not leak your visit to a font provider.
How we use information
- To create and operate your account and render your dashboards.
- To validate sign-ups (email deliverability and bot checks) and keep the service secure.
- To send you transactional email, such as the address-verification message.
- To understand aggregate, non-identifying usage so we can improve the product.
Where data-protection law such as the GDPR applies applicability — to confirm, we rely on performing our contract with you (operating the service), your consent (optional analytics), and our legitimate interests (security and product improvement).
What we never do
How long we keep it
- Daily usage rows are kept for the current billing cycle on the free tier, and longer on paid tiers.
- Derived aggregates and pool snapshots are kept for 90 days from your last activity.
- Connected Starlink credentials are kept until you disconnect the account or delete your account.
- Account information is kept while your account is active and removed after you delete it deletion request path — to confirm.
Who we share it with (sub-processors)
We use a small number of service providers to run this service.
We do not sell personal information or share it for advertising.
Security
All traffic is served over HTTPS/TLS. Passwords are hashed server-side. We apply a strict Content-Security-Policy, HSTS, and anti-framing and anti-sniffing headers, and we use bot protection on sign-up. No method of transmission or storage is perfectly secure, but we work to protect your information.
International transfers & data location
Your data is processed and stored in hosting region / data-residency — to confirm. Where data crosses borders, we rely on appropriate safeguards transfer mechanism — to confirm.
Your rights
Subject to your local law, you can ask us to access, correct, delete, export, or restrict the processing of your personal information, and you can object to certain processing or withdraw consent. You may also have the right to complain to your data-protection authority. To exercise any of these, contact us at privacy contact email — to confirm (e.g. privacy@starlinkbilling.online).
Children
This service is not intended for children, and we do not knowingly collect information from anyone under 16 minimum age — to confirm.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "Last updated" date above and, for material changes, provide a more prominent notice.
Contact
Questions about this policy or your data? Contact Selcomm at privacy contact email — to confirm. See also our data-handling page for exactly what's stored, and our Terms of Service.
This document is a plain-language description of how this service handles data and is provided for transparency. It is not legal advice.